JUST A FEW OF THESE ....................................................

Q: If I order a pair of shoes in the size clearance sale can I exchange them ?

A; YES , but only for another pair in the sale . £2 will be payable to cover postage ( just enclose stamps) .You will need to enclose your proof of purchase with price paid . NB Sale shoes are all marked and coded as sale items .Size clearance sale items are only available for a limited time and only available online .

Q: What are backdoorshoes made of ?

A: Plastic , ( no rubber at all ) It's foam like and will not perish or crack !

Q:What is the sizing like ?

A: Most of our shoes are accurate to size   ( don't worry if they feel a little snug when you first get them as the material will give and soon your backdoorshoes will fit like a glove ) Strawberry backdoorshoes are generous by approx half a size .

Q: How do I wash and care for my backdoorshoes ?

A: The insole can be washed in the washing machine on a  max 40 degree cycle and the shoe just needs a wash in cold or warm soapy water occasionally . The shoe is totally waterproof so does not need to be washed in the machine .NB Mediclogs are unprinted and the whole shoe can be  washed  in a washing machine . Backdoorshoes should not be left exposed to high temperatures either in the washing machine or in direct sunlight in hotspot areas . Extreme temperature will shrink your backdoorshoes . Keep them in the shade outside or inside .

Q: What if I have ordered the wrong size ?

A: Put your backdoorshoes back in the post with your name address and preferred size and £2 worth of postage stamps and we will replace with your preferred size ( as long as they are unworn )

Q:What is your delivery time ?

A:All orders are processed immediately and normally delivered within 7 days . It is our intention to get your backdoorshoes to you in good time for Christmas so please get your orders in as soon as possible . We will continue to post out by royal mail up to and including 23rd December.