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Gift Card

Ideal to give to someone so they can choose their own design and size.
Sizing information
Garden Clogs Sizing

Ladies Clogs

Our ladies’ shoes are accurate to size. Butterfly and the Washed Canvas are wider designs.


Ladies internal measurement in mm:

233mm EU 36/UK 3
240mm EU 37/UK 4
246mm EU 38/UK 5
253mm EU 39/UK 6
260mm EU 40/UK 7
266mm EU 41/UK 8

Men's Chunky Tread Clogs

Recommendation is go up one size.

Men's Chunky Tread are designed with a slightly higher back for more security, we therefore advise that you go up a size from your usual shoe size for an easier slip on/off experience, especially if your foot is a wider fitting or if you have a high arch. You can also try wearing with or without the insole - they are just as comfortable!

If you are in-between sizes you can also add an extra insole to take up slack, this is like wearing a thicker sock.

Men's size and internal length measurement in mm:
264.68mm EU 41/UK 7
271.24mm EU 42/UK 8
278.00mm EU 43/UK 9
284.66mm EU 44/UK 10
291.32mm EU 45/ UK 11
297.98mm EU 46/UK 12
308.10mm EU 47/UK 13
316.50mm EU 48/EU 14

Did you know your clogs can be reshaped to fit lumps and bumps?

Find out more in our FAQs. Still unsure? Speak to our team for further assistance.

Ultralight Boots Sizing

Men's

Order your usual size.

Ladies

We recommend upsizing for comfort.

Supersole/Recovery Flip-flops Sizing

Order your usual size.

Delivery

FREE DELIVERY on UK orders over £29.95

Postage upgrades options available at checkout.

Sale items: please note these are sent from our backup warehouse and will take longer to arrive.

How to care for your Backdoorshoes®

Some tips to keep your new glorious clogs at their best:

 1)    IMPORTANT – do not keep them by a glass door - if they heat up they will shrink.

2)    Keep them fresh by washing them from time to time in warm (not hot!) soapy water & air dry.

3)    You can take any insoles out and wash by hand or in the washing machine at 30°.

4)    In the rare event that you get a squeaky shoe – pop a little talcum powder between the insole and the footbed. This usually fixes it, do ask us if you need any help.

5)    You can wear your clogs without the insoles if you’d like a bit more room, they’re just as comfortable and will give you extra room to wiggle your toes!

6)    Got a tricky shaped foot or bunion, see below:

Did you know it's possible to shape your shoe?

Our shoes are constructed from clever EVA and with a short hairdryer blast on the hot setting – for no more than one minute – you can push your shoes into your desired shape. Fabulous for bunions or sore toes!

See more information in our FAQs and videos, here:

Returns & Exchanges

Easy returns & exchanges

We have a very simple return or exchange policy here at Backdoorshoes®. Theres no time limit, the only criteria is that your shoes are not worn!

How do I exchange:

The swiftest solution is to immediately order the ones you'd like, then simply post the unwanted shoes back at your convenience. Please include your instructions and order number.

For exchanges, in the interest of fairness, we ask that you pay the postage cost to us and we will cover the postage back to you, 2nd class is suitable.

What if I wish to refund my shoes?

If your shoes are unsuitable please return to us with your order number and instructions. Please allow up to 10 days for refunds, which will be for goods and not P&P.


Our returns address is: 
Backdoorshoes Ltd
Returns
Main Barn One
Longclose Farm
Wimborne Road
Wimborne, Dorset
BH21 1NR

How long does it take?

Refunds and exchanges are processed once a week so please be patient with us and we will be dealing with your parcels as quickly as we can. 

Need help?

Customer service is our top priority, so if you have any questions regarding your return or exchange, contact us direct customerservice@backdoorshoes.co.uk or call 01202 232357.